Australian Workplace Culture

Australian Workplace Culture explores Australian workplace values, attitudes and behaviour in the workplace.

Business Letter writing

Learn the structure and layout of business letters. Practice and develop your skills to produce business letters relevant to your profession.

Business Vocabulary

Extend vocabulary for the business environment. Learn the vocabulary which is specific to your particular industry.

Effective Listening

Learn how to be an active listener. Improve your listening comprehension skills to be more successful with interactions in a variety of face to face settings.

Emails - writing

Learn and practice conventional layouts of email, including levels of formality and tone.

Ethical Behaviour and Social Reponsibility

Understand principles of community and professional standards. Learn about personal values and consider the impact of one’s conduct, actions and choices.

Goal Setting

Learn how to set goals to achieve focus, motivation and self control within your day to day life.

Grammar review

Receive an assessment of your writing with a particular focus on grammar. Practice problem areas to improve your overall English writing skills

Idiomatic language

Develop your vocabulary for informal communication, common expressions in the workplace and Australian slang.

Interview techniques

Learn essential interview techniques to help you get a job in an English speaking work environment. Practice your interview skills and receive personalized feedback on your performance.

Job Applications

Learn about the job application process. Create and write a resume and cover letter. Learn how to respond to key selection criteria.

Meetings

Learn functional language and protocol for your workplace; Develop techniques to participate effectively in workplace meetings.

Negotiation Skills

Understand the stages of the negotiation process. Learn about active listening, asking open questions, exploring ideas, clarification, summarising and achieving a win-win outcome.

Networking

Learn how to actively build connections with different people; identify and create a range of networks that can build connections to enhance your skills, your business and your career.

Non-verbal Language

Learn about the impact of non-verbal communication on the message; body language, facial expressions,

Oral presentations

Learn techniques and phrases for giving effective oral presentations. Practise and deliver an oral presentation according to your specific profession and receive personalized feedback.

Personal Attributes

Learn about the essential professional skills and personal attributes that employers value in their staff.

Problem Solving

Learn the principles of problem solving and the tools to help you make effective decisions.

Pronunciation

Receive a detailed assessment of your individual pronunciation problems. Learn about and develop strategies to improve your English pronunciation.

Reading skills

Practise reading relevant workplace documents related to your profession; develop strategies to improve reading speed and comprehension.

Report / proposal writing

Analyse the content and structure of reports. Practice and develop skills to help you produce a report and receive personalized feedback.

Social language for the workplace

Learn how to create successful relationships at work through casual conversation and small talk.

Teamwork

Understand group dynamics and how to be an effective team member.

Telephone communication

Develop skills to communicate on the telephone in the workplace. Learn how to initiate, maintain and close calls, use the appropriate tone and deal with miscommunication.

Time Management

Effective time management is critical to the individual and the organisation. Learn how to take control over your time and be more productive at work.